Include the organization’s legal counsel when a review shows that a termination should not have occurred. You may choose to reinstate the employee who was not the aggressor or negotiate a release where the employee agrees not to take action against the employer in return for some kind of compensation, like money or other consideration of value such as a neutral reference and other documents. Before reinstating an employee, however, all concerned parties should be consulted. If possible, reassign the returning employee to a different supervisor.
Alternatives. HR can make alternatives available to avoid immediate dismissals and provide additional input or buy some time. In some organizations, an HR professional is available for emergency consultation; other organizations give supervisors the authority to suspend employees and require that they leave the workplace. Another alternative is to permit immediate discharges, but only in limited, specified situations.
After-the-fact investigation. After an immediate dismissal, an after-the-fact investigation should be conducted just as if a termination had just been recommended but not implemented. An exit interview should be scheduled, if possible, and all required notices and paperwork should be completed. During the interview, get the employee’s perspective of what happened leading up to and including the actual dismissal. Document carefully and completely. This way, any concerns or problems will be revealed and you will be in a position to eliminate a risk to the organization, even though the action has already occurred.
Source: CCH HR How-to: Internal Investigations.
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